Current shop : Australia
Current shop : Australia

PRIVACY STATEMENT

Last Updated: 2/14/2017

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing:  With your permission, we may send you emails about our store, new products and other updates.

Non-personal information is also captured by third parties to help us provide the best service possible.  See the below section on third party tracking tools and how to opt-out below.

We will never sell your information. 

 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, if you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@canvascamp.com or mailing us at: CanvasCamp Industriepark 16 - 9031 Drongen - Belgium

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - HOST

Our store is hosted on secure servers contractually obligated not to disclose your information. Our hosting company provides us an online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through our data storage, databases and our applications. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then our servers store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Third Party Tracking Tools


We also use third party tracking tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

We use Remarketing with Google Analytics to advertise on third party sites to you after you visited our Site. We and our third party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our Site.  You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.   You are also able to prevent the data generated by cookies and about your use of the website (including your IP address) from being submitted to Google and furthermore prevent Google from processing this data by downloading and installing the Google Analytics Opt-out Browser Add-on.

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

Our website uses cookies to simplify the use of the website. Cookies are alphanumeric text files that enable recognition of your computer when you visit the site again. User names and preferences can be provided so that you do not have to enter your details again. The most commonly used cookies are so-called session cookies which are deleted once you close your browser. Some are stored on your computer permanently. Such permanent cookies enable the website to recognize your computer when you visit the site again. You will find an overview of the cookies and a description thereof in our cookies guidelines.

Cookies are harmless. They do not damage your computer and do not contain any viruses or malicious software. You can disable the use of cookies in your browser. However, disabling cookies may mean that certain features and uses of the website do not work fully or in the normal manner.

Our site uses Google Analytics and Facebook Pixel.  Please see more information in the Third Party Tracking Tools above for how to opt out.

 

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us info@canvascamp.com or by mail at CanvasCamp

Notification and contacting us
This is the website of CanvasCamp BVBA.
The head office is based at Brabantdam 141, 9000 Ghent – Belgium.
Our address is Industriepark 16, 9031 Drongen – Belgium.
Our register number of the Chamber of Commerce (= number in the commercial register BE) is 0822182688.
Our VAT number is BE 0822.182.688.

Contact our headquarters at:
by e-mail: info@canvascamp.com
by phone: +32(0)498 529 524

Contact our Australia Team at:

by e-mail: au@canvascamp.com
by phone: 02 9099 5808

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